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Challenge

FHI 360, a company that resulted from the merger of AED and Family Health International, is an international nonprofit working to improve the health and well-being of people in the United States and around the world. Following the merger, a need for a centralized, comprehensive technology offering arose. The larger team–based in more than 60 different countries and using a range of legacy software solutions–required a new, increased level of learning and development tools for employees. In addition to being widely dispersed, the employee base had varying levels of software training on a variety of platforms. As the new FHI 360, a goal was made to provide adequate, consistent training across borders to efficiently bring all teams up to speed on the company’s chosen software solution—Office 365, including OneDrive, SharePoint and Skype for Business.

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